Privacy Policy for AL-ROWWAD

Effective Date: 12 Jul, 2025

Introduction

AL-ROWWAD ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in connection with our certification and inspection services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request certification or inspection services
• Register for training programs
• Contact us through our website forms
• Subscribe to our newsletters or communications
• Apply for employment opportunities

This information may include: name, email address, phone number, company name, job title, postal address, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

• Providing certification and inspection services
• Processing training registrations and issuing certificates
• Communicating about our services and responding to inquiries
• Sending administrative information and service updates
• Improving our website functionality and user experience
• Conducting internal business operations and analysis
• Complying with legal obligations and industry standards
• Preventing fraud and maintaining security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Accreditation Bodies and Partners

We may share necessary information with our accreditation partners (EUROCERT, TEKGAZ, ESENEK-CQI | IRCA) to process certifications and maintain accreditation status.

Service Providers

We may engage trusted third-party service providers to perform functions on our behalf, such as IT services, payment processing, or data storage, under strict confidentiality agreements.

Legal Requirements

We may disclose your information when required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Certification records are maintained in accordance with international standards and regulatory requirements.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing your information
• Objection: Object to processing of your information
• Data Portability: Request transfer of your information to another organization
• Withdraw Consent: Withdraw consent for processing where applicable

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings, though disabling cookies may limit website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Compliance

AL-ROWWAD complies with applicable data protection laws and regulations, including but not limited to relevant privacy legislation in the jurisdictions where we operate. Our commitment to data protection aligns with our ISO certifications and international standards for information security management.

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Acknowledgment

By using our services or website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.